AI-Powered Business Profile in Monroe, MI

Goodwill Industries - Monroe

⭐ 3.9 (364 reviews)

Visibility score: 78 out of 100
  • Located at 255 N Telegraph Rd, Monroe, MI 48162
  • Small business rated 3.9 stars on Google from 364 reviews
  • Sells clothing, household goods, and decor, and accepts donations
  • Tagged markdown promotions, such as color-of-the-week tags, are mentioned by shoppers

Why Customers Choose Goodwill Industries - Monroe

Based on 364 customer reviews

  • Wide selection of clothing sizes and styles, according to shoppers who browse the racks
  • Knick-knacks and home decor that reviewers consider well priced
  • Organized sales floor that makes browsing easier
  • Friendly staff who help with donations and carrying items out
  • Dressing rooms available for trying on clothing before you buy
  • A local place to donate household goods and clothing to support the Goodwill mission in Monroe

Location & Local Context

Address: 255 N Telegraph Rd, Monroe, MI 48162, USA

Phone: (734) 457-3447

Hours: Friday 9:00 AM – 8:00 PM, Monday 9:00 AM – 8:00 PM, Sunday 11:00 AM – 6:00 PM, Tuesday 9:00 AM – 8:00 PM, Saturday 9:00 AM – 8:00 PM, Thursday 9:00 AM – 8:00 PM, Wednesday 9:00 AM – 8:00 PM

Nearby neighborhoods: North Monroe, Telegraph Road commercial corridor

Services & Offerings

Thrift Retail Shopping

Browse a rotating selection of used clothing, housewares, and decor at the Monroe store on North Telegraph Road.

  • Clothing racks organized by size and style, according to shoppers
  • Knick-knacks and home items that reviewers often find good value
  • Tagged markdowns, including color-of-the-week promotions

Donation Drop-Off

Bring gently used household goods and clothing to the donation area, where staff receive and process items.

  • Donation receiving staff handle drop-offs at the store
  • Workers help unload donations, as reviewers have noted
  • Ask staff about current guidelines for accepted items

Clothing and Apparel

Find everyday clothing, activewear, and outerwear for men, women, and children in a range of sizes.

  • Activewear and joggers are sold, though shoppers have debated how they are categorized
  • Dressing rooms are available, but reviewers suggest asking about closing times
  • Used clothing pricing is a frequent topic in customer feedback

Home Goods and Decor

Shop for kitchenware, decorative pieces, and everyday household items at thrift prices.

  • Knick-knacks are frequently mentioned as good value
  • Items rotate often, so selection changes over time
  • Good place to look for small decor pieces and gifts

Customer Reviews

⭐ 3.9 out of 5

364 total reviews

What Customers Mention

  • Organized store
  • Friendly staff
  • Pricing concerns
  • Store temperature
★★★★★

“Very organized! The staff were super friendly and the prices where great for the Knick knacks however the clothes where a bit on the high side for being used. They had a wide section of sizes and styles. I feel goodwill are great for the home and family. FyI they close the dressing g rooms a bit early. So make sure you pop in well be closing.”

— Just that One Girl
★★★★★

“This is a clean, well organized store. The staff is helpful and courteous. The parking lot could use some help (lots of standing water). The reasoning behind my two star review is the pricing. I previously loved to visit often in past years and found lots of deals & "treasures". For years now, so much is "pulled" to be sold online and many resellers frequently buy much of what DOES finally find it's way out. The prices at times seem unreasonable compared to buying new. As a result, I have rarely shopped this chain of thrift for several years now. Each visit is another reminder of how corporate greed has priced many low income families out of the ability to afford many of their items. Those "color of the week tags" get pulled and then rotated to other Goodwill stores, so good luck finding any of those! We donate local and non-corporate owned for this very reason now.”

— DownTo Earth·ling
★★★★★

“Went in there to shop the other day. Usually love going to this place, but it was so warm in there I couldn’t breathe I had to leave and take my kids because we were sweating. Feel bad for the employees one couldn’t catch his breathe”

— Regina Close
★★★★★

“The donation receiving clerk is one of the rudest people I’ve ever worked with! She is judgmental, rude, short, temperamental, and plain unfriendly. Clearly that’s not the position for her! If you hate your job, get a different one! The young man who helped unload was extremely pleasant and a hard worker! He really saved the experience! Very polite guy!”

— Katherine “Katie” Onufer

Frequently Asked Questions

Yes, the Monroe store has a donation area where staff receive household goods and clothing. Ask a team member about current guidelines before you bring a large load.

A reviewer noted that dressing rooms can close earlier than the store itself. If you plan to try things on, check with staff about the closing time when you arrive.

Some reviewers have mentioned standing water in the parking lot. Wear footwear suited for wet pavement and watch your step when walking to the entrance.

Pricing varies by item and by type of merchandise, and some shoppers feel used clothing is expensive compared with buying new. Check tags and sale markdowns, and compare items before you buy.

Many shoppers come for knick-knacks, housewares, and decor, which reviewers often describe as good value. Browsing the home section can turn up unique pieces.

0out of 100

Online Visibility Score: Good

How easily local customers can find and choose this business online.

Reviews & Reputation28/35
Online Presence33/33
Business Completeness17/17
Engagement0/15

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